Top Five (Plus One) Most Frequently Asked Questions By Potential Guests

River Rick and Bessie Mae of BeachnRiver Kayak Rentals Greet Kayaking Guests

River Rick and Bessie Mae of BeachnRiver Kayak Rentals Greet Kayaking Guests

Kayaking with BeachnRiver Kayak Rentals is unlike any other type of float experience. Most people that canoe/kayak/tube are familiar with rivers that have a current where it necessitates a driver drop-off or pick-up before and after a float.

When we explain this is a “still-water” float there is an image that this river may be a type of channel with a possible beginning/end or that the channel “loops.”

It doesn’t “end.” It continues on until it becomes Bon Secour Bay which leads to Mobile Bay.

In a half-day paddle you most likely will not go more than a few miles to a designated landmark before returning to the launch site. Since the majority of individuals that paddle also spend time swimming and picnicking, this distance is reduced even more.

Kayaking the Bon Secour River from BeachnRiver Kayak Rentals is a very personal experience — and you are in control. You determine  where you want to explore and for how long. You choose when to paddle, swim, eat or rest — and that is the appeal of this self-guided adventure.

I will post the TOP FIVE FREQUENTLY ASKED QUESTIONS (POTENTIAL) GUESTS HAVE ASKED below to help better describe  the BeachnRiver Kayaking experience.

1). CAN WE GET LOST? (a variation of the question is “Can we end up in another City/County/State?” )

  • The answer is:  you can “feel” lost —  you can take a turn onto various inlets and creeks,  but “no” you won’t end up in another City/County/State. All side creeks end. You simply turn around and return to the main body of river and continue on toward the before -mentioned landmarks.
  • We give you several points of reference to keep you on the main Bon Secour River. It will comfort you to know we have yet to have any kayaker not return to the launch site. Most return within the designated time period.

2). WILL WE NEED MAPS? (a variation is “What are the GPS coordinates of the launch and “ending point?” )

  • The straightaway answer to that is “We have no clue about coordinates!” Honestly? We kayak for fun and don’t own a GPS (or even a cell phone!).  We encourage any guest who would like to learn and store coordinate information to share it with us and we’ll share with others. The truth is once guests arrive to the property they mostly leave the techie equipment behind.
  • Maps of the Bon Secour River can be purchased at Wal-Mart. I suspect they will end up with other equipment — locked away until you return.

3). WHY DON’T YOU ANSWER THE (dadgum) PHONE?  ( a variation of this is: “I called and called and no one picks up the phone! I wanted to float today! — which technically is not a question but I will consider it like a question …)

  • My first response is a sincere apology we missed you. We ask when you phone you leave a detailed message so when we return phone calls we can have the necessary info to answer any questions. If you phone and do not leave a message and we return the call we often play “phone tag.”  We know from experience it is not fun for anyone — and a colossal waste of our time and yours.
  • Here’s the way we run our business: We give 100% of our attention to you, our guest, from the time we meet and greet until we walk you to your vehicle to say “goodbye.” We won’t do things any other way. Call us “old school” (we are), call us “backwards” (guilty!) but we feel this one “detail” just may set us apart from other “tour operators” who don’t value your time or money as much as we do. You won’t find us texting or talking on the phone to other guests/potential guests/friends/family when you have paid good money to have us put you in the water at your designated time of choice.
  • We feel if you won’t leave a detailed phone message and continue to phone in aggravation (until you quit) most likely you are not our “target” guest. And we are okay with that. To date we have not received a phone call where an immediate response to a phone call would have made a life or death difference. That’s our story and we’re stickin’ to it!
  • Need I say how we feel about telephone solicitations?

4). WHY DON’T YOU ALLOW FOR WALK-UP OR DRIVE-UP APPOINTMENTS? (a variation to this is: “We dropped by and wanted to float but y’all had the CLOSED gate up! which once again is technically not a question but we take the person sayin’ this to mean it as one …)

  • The short answer is: We have several personal reasons for not accepting walk-up or drive-up guests but the most important one boils down to “value.” We value your time and commitment to make an appointment so we will not devalue your experience by accepting  a “drop-in.”
  • We’d like all our guests to experience a 5-star experience — so you will return, tell your friends and write glowing reviews!  It is best if you are dressed properly, have sun and bug protection, provisions and a reasonable understanding of how we operate.  Things just seem to go smoother this way.

5). WHY DON’T YOU OFFER DISCOUNT COUPONS? (… or “I’ve been meaning to try kayaking with y’all but I’m waiting for you to go on sale half-price on one of those discount programs“).

  • Once again the answer has to do with “value” and “fairness.” We value and treat all our guests equally and fairly. If we offer a discount to one group of individuals why do we not choose  to offer discounts to another? Where would the discount policy end?  We have lived long enough to know the price of several discounted activities are “jacked-up” (either by artificially inflating the original price or by reducing hours) to appear a greater bargain just to get your business. If you are waiting for the day we will offer a discounted rate or coupons before you are willing to kayak with BeachnRiver Kayak Rentals, most likely, you are not our target guest.
  • We feel the price to kayak the Bon Secour River with BeachnRiver Kayak Rentals is fair and is one of the least expensive amusement options available in the Gulf Shores/Orange Beach/Ft. Morgan, Alabama area.
  • If you divide the BeachnRiver Kayak Rentals rate of $35 per single person kayak by three hours —the average float time — it breaks down to under $12 per hour. If you kayak for five hours, the rate drops to an  hourly rate  of $7 per hour!  The value of being able to spend time up-close to nature on a cool, clean, unpopulated river enjoying private time bonding and sharing a new adventure  with your family, friend or loved one? PRICELESS!

6). ARE THERE GATORS AND SNAKES ON THIS RIVER?

  • You know we must reply “there is always a possibility to see an alligator.” We have yet to see one in the past dozen years of paddling the Bon Secour River (and we prefer not to run into any) but we can’t absolutely rule out any possibilities.
  • Kayaking the Bon Secour River is a fun adventure but there are potential dangers.  You might feel comforted to take a look at this graphic displaying risks of various “encounters with nature:”  Are The Outdoors Dangerous Infographic

If you have ever taken a float or a kayaking adventure on most popular rivers (or bodies of water) in the U.S. you will instantly be struck by the difference of

  1. How we operate our business.
  2. By the natural beauty of the Bon Secour River.

We feel we appeal to the type of guests who have the same values as we do: to enjoy nature in a quiet, peaceful way without having to navigate around hundreds of others who don’t have the same values.

Most likely you care a great deal about nature and the environment and would never be so cavalier to toss even a cigarette butt on the ground much less in the water. You most likely will return with more trash than you take out.

You will appreciate the attention you are given by the owners because we do our best to make you feel valued. If you don’t believe this, think about the last time an owner of a similar type business (or any type business) went outside of the building to greet as you approach saying “Welcome! We’re so glad to see you!”

BeachnRiver Kayak Rentals Loves To Hear From Our Guests. Feel Free To Share Your Experiences Here!

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